AI Agent Development and Deployment Framework

Foundation AI Models

Foundation AI Models

  • This component provides a wide range of foundation AI models, including machine learning, computer vision, and large language models.
  • These models can be used immediately out-of-the-box or fine-tuned to match specific business needs, offering flexibility for various use cases and industries.
AI Agent Development Framework

AI Agent Development Framework

  • The framework offers a rich library of pre-built agents spanning multiple domains and industries.
  • It exposes both no-code and low-code interfaces, allowing users to build agents and workflows easily without deep technical understanding.
  • Additionally, it provides an Agent SDK for implementing custom agents based on specific business requirements.
Enterprise & Tool Integration

Enterprise & Tool Integration

  • This component focuses on seamless integration with existing enterprise applications, data sources and other 3rd parties through a comprehensive set of integration tools.
  • It supports both native enterprise data connectors (SQL, NoSQL, Data Streaming, HTTPS) and modern open agent protocols (MCP, A2A), ensuring broad compatibility across different data sources and integration methods.
Agentic Orchestration & Management Engine

Agentic Orchestration & Management Engine

  • The orchestration engine handles multi-agent workflow management with different paradigms, ranging from automation workflows to agentic decision making.
  • Support for modern knowledge bases (RAG, GraphRAG), context-based awareness with continuous learning capabilities.
  • Monitoring and observability for tracking agent performance and continuous enhancement.
  • Security and governance services to ensure agents operate safely and in compliance with critical policies.
Cross-Platform Deployment

Cross-Platform Deployment

  • This component utilizes container-based packaging to provide flexibility in deploying agents and workflows across multiple platforms, supporting both on-premise and cloud-based environments.
  • This ensures scalability and adaptability to various infrastructure requirements.
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Enterprise Agentic Framework

TMA has built a no-code AI framework for developing intelligent, agent-driven workflows with autonomous AI agents that understand context, make decisions, and act across systems.

Enterprise Agentic Framework
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Client Knowledge Base

Leverage TMA Data Platform as the foundation for your enterprise's knowledge base, ingesting and structuring data from diverse sources.

Support variety of data types and sources

AI-Powered document parser

Incremental crawling & monitoring

Client Knowledge Base
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Multi-Agent Orchestration

Orchestrate multiple AI agents to execute business workflows, combining rule-based automation with autonomous reasoning.

Hybrid intelligence framework

Context-aware execution

Multi-Agent Orchestration
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Integration

Open integration capability with Enterprise systems,enabling connectivity across existing IT infrastructure and third-party platforms.

Standardized agent connectors & API

No-code connector hub

Integration and Connection
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AI Agent Development Process

New Agent Request & Requirements Analysis

New Agent Request & Requirements Analysis

New agent request is submitted. Requirements are analyzed to determine business objectives, technical specifications, and integration needs.

Key Activities:

  • Business case validation and ROI assessment
  • Technical feasibility analysis
  • Identify existing agent templates that can be reused
  • Define success metrics and acceptance criteria

TMA AI Agent Development Factory Utilized:

AI Agent Development Framework
Foundation AI Models
Agent Design & Architecture Planning

Agent Design & Architecture Planning

Leverage TMA’s pre-built agent library and development framework to design agent architecture. Select appropriate foundation models and define integration touchpoints. 

Productivity Boost:

  • Browse rich library of pre-built agents across multiple domains
  • Select and customize existing agent templates (50% faster than building from scratch)
  • Use no-code/low-code interface for rapid prototyping
  • Suggest optimal foundation models based on use case

TMA AI Agent Development Factory Utilized:

AI Agent Development Framework
Foundation AI Models
Enterprise & Tool Integration
Agent Development & Integration

Agent Development & Integration

Build or customize agent using TMA’s comprehensive development tools. Integrate with enterprises, data sources and external systems through pre-configured connectors. 

Productivity Boost:

  • Drag-and-drop agent building with visual workflows
  • Pre-configured enterprise data connectors (SQL, NoSQL, APIs)
  • Agent SDK for advanced customizations when needed
  • Built-in support for modern protocols (MCP, A2A)

TMA AI Agent Development Factory Utilized:

AI Agent Development Framework
Enterprise & Tool Integration
Foundation AI Models
Sandbox Testing & Validation

Sandbox Testing & Validation

Deploy agent in secure sandbox environment for comprehensive testing. Use orchestration engine, mock data to simulate real-world scenarios and validate agent behavior.

Sandbox Environment:

  • Isolated testing environment with production-like data
  • Multi-agent workflow simulation and interaction testing
  • Performance monitoring and behavior analysis
  • Security and compliance validation

TMA AI Agent Development Factory Utilized:

Agentic Orchestration & Management Engine
Cross-Platform Deployment
Enterprise & Tool Integration
Production Deployment & Orchestration

Production Deployment & Orchestration

Deploy validated agent to production environment using container-based deployment. Configure orchestration rules and integrate with existing agent ecosystem.

Productivity Boost:

  • Easily changing agent from sandbox to production
  • Container-based deployment across cloud/on-premise
  • Auto-scaling and load balancing configuration
  • Seamless integration with existing agent workflows
  • Deployment with rollback capabilities

TMA AI Agent Development Factory Utilized:

Cross-Platform Deployment
Agentic Orchestration & Management Engine
Monitoring, Optimization & Continuous Learning

Monitoring, Optimization & Continuous Learning

Monitor agent performance in production, gather analytics, and continuously optimize based on real-world usage patterns and feedback.

Continuous Improvement Cycle:

  • Real-time performance monitoring and alerting
  • Usage analytics and behavior pattern analysis
  • Feedback loop for model fine-tuning
  • Version control and rollback capabilities

TMA AI Agent Development Factory Utilized:

Agentic Orchestration & Management Engine
Foundation AI Models
Cross-Platform Deployment
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AI Agent Solutions​

Healthcare​

Healthcare​

  • Result Interpretation & Medication Counseling​
  • Sleep Quality Data Analytics​
  • Loneliness Relief Assistant​
  • Clinical Trial Tracker​
  • Patient Intake Assistant​
  • Booking Appointment Support​
  • Medical History Summarization​
  • Health Document Converter​
  • Nurse Voice Health Notes​
  • Vital Signs Collection & Monitoring​
Retails & Ecommerce​

Retails & Ecommerce​

  • Smart Sales Assistant​
  • Billing Assistant​
  • Customer Order Assistant​
  • Customer Support Chatbot​
  • Fake Call Detection​
  • Smart Call Center Assistant​
  • Dashboard Generation​
  • Ads Design Generation​
  • CDP | Customer Segmentation​
  • Content Generation​
Safety & Security​

Safety & Security​

  • Smart Safety Vision​
  • Camera Control Hub​
  • Threat Behavior Analytics​
  • Personal Protective Equipment Detection​
Supply Chain ​& Logistics​

Supply Chain ​& Logistics​

  • Market Intelligence​
  • Sourcing Supplier Finder​
  • Document Intelligence​
  • Automatic Container Loading​
  • Warehouse Management Assistant​
  • Warehouse Abnormal Detection​
  • AR Packaging Assistant​
  • Virtual Staging​
IT & Technology​

IT & Technology​

  • IT Operation​
  • Testing Assistant​
Human Resource & Education​

Human Resource & Education​

  • Smart Learning & Teaching​
  • Language & Communication​
  • Assessment & Analytics​
  • Smart Tutor Matching​
  • AI Avatar & Voice Studio​
  • Skill & Job Advisor​
  • Agent for HR​
  • Receptionist Assistant​
Finance​

Finance​

  • Personal Finance Assistant​
  • Credit Scoring System​
  • Financial Report Generation​

Sample Solutions

Document Intelligent Multi-Agent System (DIMS)

Client Service Agent

CRM Agent

Receptionist Agent

Language Learning Support Agent

Agentic Vision AI Agent

Testing Agent

Patient Intake Assistant

Note Taker Agent

Client Order Assistant

Warehouse Management System (WMS) AI Agent

Multi-taskers Agent

Description

Document Extraction AI Agent automates the processing of complex paperwork by extracting structured data from contracts, forms, invoices, and medical records. With built-in error detection, system integration, and support for both scanned and digital documents, it streamlines workflows for high-volume, document-heavy organizations.

Functions

  • Extract structured data from unstructured/complex documents (contracts, forms, invoices, medical records)
  • Automatically map data into ERP, CRM, or custom systems
  • Built-in error detection and correction suggestions
  • Support for scanned images and digital documents 

Technologies

  • AI: LangChain, LangGraph, AI Agent, Multi-Agent, Agentic Automation, MCP, OpenAI, Gemini.
  • BE: Python - FastAPI.
  • FE: React - Next JS, TailwindCSS v4, TanStackQuery, Zustand.
  • Database & Storage: MongoDB, Redis, PostgreSQL, MindsDB, MinIO.
  • Others: Kafka, Flink, Langfuse.
Document Intelligent Multi-Agent System (DIMS)

Description

An AI assistant that responds to client questions in real-time. It learns from your documents, is easy to set up with a drag-and-drop interface, and works seamlessly across your website and social media channels
 

Functions

  • Ingest knowledge from multiple data sources (web, text, doc, PDF, internal systems)
  • Route complex cases to the right human agents with full conversation history and client data
  • Track client satisfaction and emotional tone for continuous improvement
  • Analyze queries and preferences to suggest relevant products or services in real time
  • Provide instant translation for multilingual, global client support
  • Integrate across websites and social media channels (Facebook, Telegram, TikTok, Zalo, etc.)
     

Technologies

  • Front-end: Next.js, CopilotKit, Tailwind CSS
  • Back-end: FastAPI, LangGraph, PostgreSQL, LightRAG
  • Infrastructure: Docker
  • LLM models: Qwen3, OpenAI 
     
Client Service Agent

Description

A CRM application that streamlines the entire customer journey — from initial enquiries and contacts to full customer conversion — enhanced with AI-powered automation flows to improve efficiency, engagement, and decision-making.

Functions

  • Centralized management of leads, contacts, and customer data
  • AI-powered automation of sales and marketing workflows
  • Intelligent lead scoring and prioritization
  • Automated follow-ups and personalized communication
  • Customer journey tracking from enquiry to conversion
  • Data-driven insights for improved decision-making
  • Integration with multiple communication channels (email, chat, social media)
  • Performance analytics and reporting for sales and marketing teams 

Technologies

  • AI techniques: Lovable, n8n, Cursor AI  
  • LLM: Google Gemini, Ollama, OpenAI Whisper, Hugging Face, RAG
  • ReactJS / NodeJS
  • PostgreSQL, Qdrant
CRM Agent

Description

Receptionist Agent streamlines corporate front-desk operations with automated visitor check-in, real-time face and voice recognition, and instant interviewee registration with HR notifications. It also supports on-the-spot visitor badge printing for a faster, more professional welcome experience.

Functions

  • Visitor check-in automation
  • Real-time face and voice recognition
  • Interviewee registration and notification to HR/interviewers
  • Visitor badge printing

Technologies

  • AI techniques: Pytorch, OpenCV, Speech-to-Text, Text-to-Speech, AI Lip Sync
  • LLM: Google Gemini, RAG
  • Streaming media: WebRTC, SRS
  • Backend: Python, FastAPI
  • Frontend: ReactJS
Receptionist Agent

Description

An AI-powered language learning platform that develops language skills through a personalized learning journey, context-aware roleplay practice with instant feedback, and an AI tutor acting as a language coach to guide learners at every step. Its interactive dashboard tracks progress, making learning engaging, tailored, and effective for all proficiency levels.  

Functions

  • Smart assessment test
  • Personalized learning journey
  • AI Roleplay Practice with Instant Feedback
  • AI Tutor & Language Coach
  • Learning dashboard and progress tracking

Technologies

  • AI: Open AI, LangChain, Azure Speech, TTS, STT, Whisper, Heygen Avatar, Python, Fast API
  • BE: C# .NET, Umbraco
  • DB: SQL Server, Mivus Vector DB
  • FE: Mico-Frontent with Angular, ReactJS, PrimeNG, HTML, CSS, JavaScript 
Language Learning Support Agent

Description

Safety & Security Monitoring AI Agent safeguards factories, warehouses, and logistics hubs with real-time IoT monitoring, AI-driven pattern recognition, and instant alerts for threats or rule violations. It integrates with access control and emergency protocols to ensure a safer, more secure working environment.

Functions

  • Real-time monitoring via IoT devices (CCTV, sensors, robots, AGV)
  • Automatic alerts for rule violations or threats (fire, intrusion, machine errors)
  • AI-based pattern recognition for unusual behaviors
  • Integration with access control and emergency protocols

Technologies

  • AI Frameworks: Vision-Language Model, GPT- 4v
  • Video Streaming: NVIDIA DeepStream, NVIDIA NIM, NVIDIA NeMo
  • Edge AI: Jetson Orin
Agentic Vision AI Agent

Description

This Agent can create test cases from user stories, simulate manual testing steps, and write automation scripts. This Agent can adapt to system changes with self-healing capabilities, reducing the need for constant test maintenance.


Functions  

  • Generate test cases from story: Automatically create test cases from user stories
  • Mimic manual testing execution: Perform clicks, data entry, and navigation like a real tester
  • Simulate automation scripting process: Write test scripts without manual coding
  • Self-healing/maintenance: Adapt to UI changes automatically


Technologies

  • Front-end: React, Next.js, TailwindCSS
  • Back-end: Spring Boot, FastAPI
  • Infrastructure: MinIO, PostgreSQL, Redis, Kafka, Keycloak, Kubernetes
  • AI/LLMs: LangChain, LlamaIndex, Claude, OpenAI
Testing Agent

Description

This solution simplifies patient check-ins and provides clear guidance. It also integrates with HIS, EMR, and scheduling systems for better coordination.
 

Functions

  • Symptom input via text or image: Patients can submit symptoms by typing or uploading photos
  • Medical AI understanding: Analyze inputs using trusted medical datasets for accurate assessment
  • Clear health guidance: Deliver easy-to-follow advice based on symptom analysis
  • System integration: Connect with HIS, EMR, and scheduling systems for updates and bookings
     

Technologies

  • TMA Data Platform
  • TMA Agentic AI Framework
  • Gemini
Patient Intake Assistant

Description

Note taker agent boosts office productivity by automatically transcribing meetings, highlighting action items, decisions, and deadlines, and recognizing multiple speakers with clear labeling. It seamlessly exports notes to documents or project management tools for easy follow-up and collaboration.

Functions

  • Auto-transcription of meeting recordings
  • Highlight action items, decisions, and deadlines
  • Multi-speaker recognition and labeling
  • Export to docs or project tools 

Technologies

  • Backend: Go (Golang) with Gin Framework
  • Frontend (Desktop): .NET 8 (WPF / WinForms)
  • Speech-to-Text (STT): Google STT, Azure Speech, AWS Transcribe, Gemini, Whisper (Self-Hosted)
  • LLM (Summarization): Google Gemini, OpenAI GPT
Note Taker Agent

Description

An AI agent chatbot integrated across web and social channels to automate product queries, confirm purchases, and track orders - enhancing the full client journey.
Functions

  • Sales assistant: Help clients find products, order, and get answers
  • Auto order creation: Create orders instantly via system integration
  • Auto handoff: Switch to a human agent when needed
  • Easy integration: Integrate to websites and social platforms
     

Technologies

  • Multi-agent framework: ADK, A2A, MCP
  • AI & LLM models: OpenAI, Google AI
  • Embedding models: OpenAI embeddings model, Google AI embedding model
  • Backend layer: Python, FastAPI
  • Database & storage: MongoDB, MinIO
     
Client Order Assistant

Description

The current Warehouse Management System (WMS) requires warehouse staff and managers to go through multiple steps to retrieve information or complete simple tasks. The AI Agent is designed to streamline these processes by enabling instant searches, delivering real-time reports, and significantly improving operational efficiency. This solution also lays the foundation for predictive analytics and automation in future phases.

Functions

  • Query inventory by SKU or product description.
  • Retrieve storage location information for goods.
  • Check the status of inbound and outbound orders.
  • Generate quick reports (e.g., top SKUs by stock quantity, SKUs running low). 

Technologies

  • AI techniques: ORC, Speech-to-Text
  • LLM: Google Gemini
  • Backend: Python, FastAPI
  • Frontend: ReactJS 
Warehouse Management System (WMS) AI Agent

Description

Multi-taskers Agent connects homeowners and independent workers through a smart platform for creating, posting, and managing home tasks. With AI-powered matching, secure bidding, and built-in task tracking, scheduling, and ratings, it ensures fast, transparent, and efficient service delivery from start to finish.

Functions

  • Create, post, and manage home tasks
  • Smart matching and bidding system for taskers
  • Support for task tracking, scheduling, and rating
  • Secure chat and negotiation interface 

Technologies

  • AI techniques: Lovable, n8n, Cursor AI  
  • LLM: Google Gemini, Ollama, OpenAI Whisper
  • ReactJS / NodeJS
  • PostgreSQL 
Multi-taskers Agent