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Project Highlights

  • Data Aggregation: Develop a solution to integrate product knowledge, technical support, and personalized data from multiple sources.
  • Data Ingestion: Implement technologies to ensure effective data ingestion, transformation, and intelligence, supporting advanced search and chat functionalities.
Semantic Search & Chat Engine
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Client Challenges

Our client targets to enhance their search and chat applications by integrating diverse data sources, including product knowledge and technical support. Key challenges include:

  • Diverse Data Sources: Difficulty in unifying product knowledge, technical support, and personalized data from various sources into a cohesive system.
  • Inefficient Data Management: Time inefficiencies in data management due to the overwhelming volume of information from diverse sources.
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Solutions

  • Data Aggregation: Integrate product knowledge, technical support, and personalized data to improve the accessibility and usability of diverse data sources.
  • Data Ingestion & Transformation: Implement Azure Data Factory and Nifi for seamless data ingestion, Azure Data Lake and Databricks for efficient data transformation, and Semantic Chunking & Search Engine for enhanced data intelligence.
  • Advanced Search & Chat Capabilities: Leverage Azure AI Search and OpenAI to enhance search functions and interactive chat, improving user experience and engagement.
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Benefits

  • Improved User Experience: Advanced search capabilities and interactive chat features provide better user engagement and client support.
  • Efficient Data Management: Improved data ingestion, transformation, and intelligence for faster, accurate handling.